Over the last years we have been discussing the world of Service Design and the multifaceted world of commercial services. Over the months, we covered bank-related services, bike sharing, car-sharing, for publishing, payments, smart homes. A couple of times we diverted our attention from profit-making services, to more intangible topics: the first time was about the evolution of the role of Service Designers, while the second time was about Design for Democracy.

Today we are going to talk about the other side of the world: Service Design for the Public Sector.

Together with a panel of experts we will investigate how Service Design can contribute to improve Public Services, in order to fill the existing gap between experiences offered by Public and Private companies. The panel will be composed by:

Dominic Campbell – Futuregov
Andrea Landini – Coppa+Landini
Alessandro Piana Bianco – Deloitte Digital
Donatella Solda – MIUR
Claudia Zampella – H-FARM Education

The event will be held in English.

Follow us on facebook.com/ServiceDesignDrinksMilan/
Tweet us twitter.com/SDDMilan
Tweet with #SDDMilan
or drop us a line info@servicedesignmilan.com

Hosted by:
Impact Hub Milano
FB: ImpactHubMilano
Twitter: @ImpactHubMilano

Sponsored by:
FB: CarlsbergItaly
Twitter: @Carlsberg_it

Cover Image by:
Pietro Chiera

See you soon

Alessandra, Claudia, Luca, Marihum and Martina

Service Design Drinks Milan #11 – Event Vlog

We are CRAZY CRAZY CRAZY happy about engaging and spontaneous initiatives from the community of SDDMilan! Just like we did last time, a huge THANK YOU goes to Suyog Risbud AKA The fun Indian Guy for making this amazing vlog of Service Design Drinks Milan last event!Strongly advised: follow him on every channel you have!

Pubblicato da Service Design Drinks Milan su Venerdì 20 ottobre 2017


Credits Photo: Fabio My